"In a typical scenario, a casino patron at the cashier's station may first want to redeem loyalty points for cash with a slot card, then request a voucher for a free buffet, and finally, redeem a $10 coupon that he received through the casino's direct mail promotion. The next patron in line may want to cash in a slot voucher for winnings. Because the cashier can do everything at one workstation by just touching the monitor screen, both casino patrons are able to get what they need at a single point of service and get back to gaming much faster than ever before. This fast and efficient service translates into greater customer satisfaction, which is an important factor in maintaining patron loyalty in the gaming industry.
"In addition, the cashiers' work areas are no longer crowded with computer equipment, regaining valuable floor space. We have saved an enormous amount of space, probably three to four square feet for each cashier's area. Our cashiers are saving time, too, by reducing the time to complete a transaction by about 10 percent.
"We're a growing company and we rely on advanced technologies from Network Technologies to streamline our operations, help us work more efficiently, and improve customer satisfaction."